Jakarta, Indonesia

Ryan Dratama

Senior Implementation Manager. I architect, manage and QA enterprise integrations; from scoping to production.

Ten years across telco, fintech and martech: SAP development, release management at a payments platform, and now customer-facing delivery at MoEngage.

Email me LinkedIn

total clients onboarded over 4 years
60
8 Enterprise + 6 Lighthouse customers onboarded
8 + 6
average onboarding NPS across the portfolio
4.5+
Rockstar Award · Q2 '23 and Q1 '24, quarterly best-employee recognition

What I
bring

Delivery

Project managementStakeholder managementRelease managementQuality assuranceRisk managementAgile deliveryProcess improvementEscalation handling

Technical

REST APIs & webhooksSDK integration (iOS / Android / web)Event & data mappingSQLSAP ABAPHTML / CSS

Tools

JiraConfluenceJenkinsZendeskKibanaSplunkAI tools

Career

Professional

Client deliveries at MoEngage. Confidential detail left out; the decisions are the point.

Broadcast & streaming groupMalaysia · 2025

A portfolio of brands, dozens of apps, one December go-live

Inherited after six months of POC and a resigned counterpart, with pre-sales promises nobody had committed to. Rebuilt the plan, the RACI and the scope tracker, and closed the major gaps in two weeks.

All five client cases →

Personal

Things I built myself, written up with the stack and the reasoning.

Side project2026

Community Attendance & Retention

Check-in, a real attendee database, and the returning-vs-new split my community could never work out. Next.js, Supabase, Recharts, on Vercel.

Next.jsSupabaseRecharts Read the case study → GitHub ↗

Off the clock

Ryan Dratama

Jakarta-based. A computer science grad who never stopped tweaking things; software, hardware, and lately AI; with ten years of getting other people's software into production. Travels, takes photos, eats well.

Weekends
Tennis, occasionally. Hunting new food places; noodles, reliably.
Community
Help run Project 37, a local Catholic community helping people grow professionally, spiritually and personally; which is how the attendance app happened.
Currently
Learning Mandarin and Japanese, and tweaking things with AI.
Languages
Indonesian (native), English (professional).
Ask me about
my favorite movie moment.