Jakarta, Indonesia
Ryan Dratama
Senior Implementation Manager. I architect, manage and QA enterprise
integrations; from scoping to production.
Ten years across telco, fintech and martech: SAP development, release
management at a payments platform, and now customer-facing delivery at
MoEngage.
Email me
LinkedIn
- total clients onboarded over 4 years
- 60
- 8 Enterprise + 6 Lighthouse customers onboarded
- 8 + 6
- average onboarding NPS across the portfolio
- 4.5+
- Rockstar Award · Q2 '23 and Q1 '24, quarterly best-employee recognition
- 2×
What I
bring
Delivery
Project managementStakeholder managementRelease managementQuality assuranceRisk managementAgile deliveryProcess improvementEscalation handling
Technical
REST APIs & webhooksSDK integration (iOS / Android / web)Event & data mappingSQLSAP ABAPHTML / CSS
Tools
JiraConfluenceJenkinsZendeskKibanaSplunkAI tools
Career
-
MoEngage · Senior Implementation Manager / Implementation Manager · 2022–now
Client integration and onboarding end to end, from small startups to large international companies across Asia Pacific.
-
DANA · Release Manager · 2020–22
End-to-end backend release process and the Android and iOS release train, from code merge to production.
-
Accenture · Deployment & Release Manager · 2019–20
Release-process improvement and end-to-end middleware integration for a major telecommunications company in Indonesia.
-
Accenture · SAP ABAP Developer · 2018–19
Custom SAP solutions; personnel cost planning, bonus and warehousing; for heavy construction, mining and automotive clients.
-
Solman Tekno Asia · Technical Consultant · 2016–18
Full-cycle SAP ERP implementation as ABAP developer for an automotive client, and mentor to new consultants.
Client deliveries at MoEngage. Confidential detail left out; the decisions are the point.
Broadcast & streaming groupMalaysia · 2025
Inherited after six months of POC and a resigned counterpart, with
pre-sales promises nobody had committed to. Rebuilt the plan, the RACI
and the scope tracker, and closed the major gaps in two weeks.
Streaming platformIndonesia · 2023
Their CXO questioned whether to build in-house at all. I put the
migration risk in writing, aligned leadership and engineering, and ran
the call. Resolved in a week.
All five client cases →
Things I built myself, written up with the stack and the reasoning.
Side project2026
Check-in, a real attendee database, and the returning-vs-new split my
community could never work out. Next.js, Supabase, Recharts, on Vercel.
Next.jsSupabaseRecharts Read the case study →
GitHub ↗
Jakarta-based. A computer science grad who never stopped tweaking
things; software, hardware, and lately AI; with ten years of
getting other people's software into production. Travels, takes
photos, eats well.
- Weekends
- Tennis, occasionally. Hunting new food places; noodles, reliably.
- Community
-
Help run Project 37, a local Catholic community helping people
grow professionally, spiritually and personally; which is how
the attendance app happened.
- Currently
- Learning Mandarin and Japanese, and tweaking things with AI.
- Languages
- Indonesian (native), English (professional).
- Ask me about
- my favorite movie moment.